Thursday, January 30, 2020
2008 Presidential Debates Essay Example for Free
2008 Presidential Debates Essay The October 7 debate, sponsored by the Commission on Presidential Debates, took place in Belmont University, Nashville, Tennessee and Tom Brokaw (NBC News) was the moderator. Questions were selected from thousands of online messages and were based on domestic and foreign policy. Overall, the issue that dominated the debate was the economy with both candidates pointing out the mistakes of the past and laying down their plan for the future. Senator Obama and McCain on the economy Senator Obama started with pointing out that the country is in the worst economic crisis since the Great Depression and people are worried by about their jobs, pensions and their ability to send their children to schools. Senator Obama stated that the crisis was as a result of failed economic policies of the George Bush regime. Obama emphasized on regulating Wall Street, cracking down on CEOs and making sure they dont get bonuses and giving the middle class tax cuts. Senator McCain puts the blame on the democrats in the senate and in the congress who defended Fannie Mae and Freddie Mac. Senator McCain plan is to stabilize home values and buy up bad loans. He also does not propose any tax cuts or increases. Senator Obama and McCain on energy Senator McCains plan is to enhance the use of nuclear energy since it is, as he puts it, safe and reliable. An added advantage of nuclear energy, according to him, is that the nuclear fuel spent can be reprocessed. Senator Obama puts energy among his top priority issues should he go ahead and win the presidency. He states that high gas prices are not only a strain to the family budget but also a threat to national security since countries like Russia and Venezuela were benefiting from high oil prices. Obama proposes a $15 billion ten year plan to guarantee independence from Middle Eastern oil. Senator Obama and McCain on health care Senator Obama proposes to lower the cost of premiums by up to $2,500 a year by investing in prevention. He puts emphasis on using information technology so that medical records are put in computers rather than in hospital forms. Senator McCain notes how everyone is struggling with health care and proposes giving every American a $5,000 refundable tax credit so that they can get their health care insurance. The October 15 debate took place in Hofstra University, Hempstead, New York and Bob Schieffer (CBS News) was the moderator. Focus on that day was on domestic policy. Senator McCain and Obama on economy Senator McCain once again blamed the input that Fannie Mae and Freddie Mac had that caused the housing market to collapse. Of the $700 billion allocated, McCain proposes to use 300 of that to buy the home loan mortgages and negotiate with home owners. Senator Obama reiterates that the financial rescue plan is an important step and proposes ending tax breaks for companies shipping jobs oversees and provide tax credit for companies creating jobs domestically. Senator Obama and McCain on energy Senator McCain plans to stop spending $700 billion annually in other countries on energy. He plans on investing in wind, tide, natural gas, nuclear and offshore drilling. He also suggests that Senator Obama is opposed to such initiatives. Senator Obama says that investing in a serious energy policy should help America to stop borrowing from China and spending in Saudi Arabia. Senator Obama and McCain on climate change The issue of energy and climate change goes hand in hand. Obama again talks of his plan to stop foreign oil dependence and making the oil companies drill from their unused land. He also says that he has focused on putting resource into solar, wind, bio-diesel and geothermal. Senator McCain points out the importance of starting offshore drilling right away.
Wednesday, January 22, 2020
Naslunds Novel, Ahabs Wife and Melvilles Moby Dick :: Comparison Compare Contrast Essays
Challenging Writing as a Male Tradition in Naslund's Novel, Ahab's Wife and Melville's Moby Dick In Sena Jeter Naslund's novel Ahab's Wife, there is repetitive reference to "the chaos of the waves (40);" Naslund uses these images of turbulent water in contrast to the precise and patterned nature of stitched quilts. She equates the process of "writing a book" to the "posture of sewing (70)." She asserts "when one stitches, the mind travels...And books, like quilts, are made one word at a time, one stitch at a time (70)." The consequences of making this type of connection within a literary narrative authored by a woman writer are penetrative to the fundamental assumptions about the creation of literature. I put forth, then, the theory that Naslund knowingly mocks the concept that writing, particularly writing to make literature, is primarily a male tradition, the prevailing thought during Una's existence as a fictional character. Naslund derives Una from Moby-Dick, takes a peripheral character in a major novel about a man's "war upon the deep (18)," a novel she knows has been marked a classic and has endured beyond its time period, and compels the shadow-figure of the male's narrative into the prominent voice of a female's narrative. What is produced by the male becomes a reproduction by the female. In effect, tradition is usurped, inversed, and woman dominates the text, a text birthed by Melville, a hugely lauded male author. Therefore, man author exchanges positions with woman, becomes impregnated by a story, tells the story, brings the story into existence. The woman author takes the story and retells it, reclaiming it as her own, brings a new story into existence. She overshadows the object of fiction previously created and through intertextuality connects herself to the expanse of literature. She blatantly utilizes the man's text to her own literary advantages, and discovers an act of erecting a me morial for women through "one word at a time." The "stitching" of "one word at a time" in direct opposition to the journey of man's mind which "travels...with ax and oxen through the wilderness (70)" explicitly undermines Ahab's journey, his "war upon the deep," whether or not Una is aware of the disruptive quality of her stream of consciousness. Una suggests that "writing a book...which men
Monday, January 13, 2020
Explore how Tommo and Charlieââ¬â¢s relationship develops over the course of the novel Essay
Over year 8 I have been reading private peaceful, the book by Michel Morpurgo. In the story the maid character is a boy called Tommo who has an older brother called Charlie and another one called Big Joe along with their mother. Tommo looks up to Charlie and them always look out for each other. When Tommo goes to school he found makes a friend at school called Molly and both Charlie and Tommo fall in love with her. Later I the book Molly give birth to a beautiful, bouncing baby boy whose father is Charlie and Tommo wished he could let out a secret that he has kept since his father sadly passed away. In this essay I will be writing about Tommo and Charlieââ¬â¢s relationship and why Tommo believes he lives in Charlieââ¬â¢s glow during the story. The first part of Tommo and Charlieââ¬â¢s relationship I am going to concentrate on is when they were at school. Tommo looks up to Charlie as a father or the man of the house but also because Charlie always looks out for Tommo one example of this is when they were in the school yard Tommo got in a fight and Charlie took over and for his punishment him and jimmy pearsons got the cane jimmy kept crying ââ¬Å"Ow, sir! Ow, sir! Ow. Sir!â⬠but when it was chalies turn all we hear ââ¬Å"are the whacks, and then the silences betweenâ⬠â⬠¦ this is one of the reasons why I have ââ¬Å"the bravest brother in the world.â⬠When Tommo first met molly he and molly had a very strong relationship and they still did when Charlie got friendly with her but as molly was two years older than him and Charlie was older by three ââ¬Å"they always ran faster than i did.â⬠And sometimes I felt like ââ¬Å"they wanted to be without meâ⬠¦ I was feeling miserable and abandonedâ⬠soon this all got worse when Tommo finds out Charlie was in a relationship with molly. ââ¬Å"I was so filled with anger and resentment towards him that I never wanted to speak to him again, nor to molly come to that.â⬠Tommo by now is probably thinking what would Charlie so that to me? The one lad I look up to I cannot trust anymore he knows I love molly so why did he do this?
Sunday, January 5, 2020
Franklin Roosevelts New Deal Essay examples - 897 Words
It was called relief. Franklin Roosevelts New Deal provided relief to millions of Americans who had lost their homes, their jobs, and their hope. Many others felt that the radical new policies of FDR threatened the sanctity of the Constitution and free enterprise. Roosevelts New Deal policies had many critics but among the most vocal were groups like the American Liberty League and powerful Socialists who argued that the New Deal policies either went too far or not far enough in solving the problems that faced the nation. Roosevelts critics came from both ends of the political spectrum. The American Liberty League was an opposing group made up of conservative businessmen and corporate leaders. Believing that the free enterpriseâ⬠¦show more contentâ⬠¦TVA damns helped control floods and also provided a source of hydroelectric power to the area. Never before had the federal government undertaken a project of such scope and maintained control over the public works it helped create. Reformers had pushed for the development of the nations water resources a source of electricity but opposition from the utility companies had been too great to overcome. Hoover was one such opponent of government intervention in the free enterprise system. In a speech given in October 1936, he attacks Roosevelts policies. ..this New Deal attack upon free institutions has emerged as the most significant issue in America. This attack includesÃâ¦price fixing through codes, Ãâeconomic planning to coerce the farmer.à â¦plans to put the government into business competition with its citizens... Another opponent of Roosevelts New Deal came from an unexpected corner. In 1935, the Supreme Court ruled that both the AAA and the NIRA were unconstitutional pieces of legislation. Roosevelt denounced the justices for their horse and buggy interpretations of the legislation. In February 1937, Roosevelt proposed a law in an effort to reshape the Supreme Court. FDR proposed legislation that would allow him to appoint six new justices to the high court. He proposed that the court was overworked and needed young blood to allow them to cope with their workload. Conservatives wereShow MoreRelatedFranklin Roosevelts New Deal1672 Words à |à 7 PagesAmericans and their families sit together in their living rooms as they turn the knob on their radios. The words ââ¬Å"Good evening, my friendsâ⬠¦Ã¢â¬ echo audibly over the static and ambient noise, and the President of the United States, Franklin D. Roosevelt informs the nation of his New Deal and planned solutions to the problems of post-Depression America. He speaks warmly and directly, addressing the A merican people ââ¬Å"youâ⬠and himself ââ¬Å"Iâ⬠. Many peopleââ¬â unemployed or working, poor or wealthy, supporter or criticRead MoreFranklin Roosevelts New Deal Essay503 Words à |à 3 PagesFranklin Roosevelts New Deal When President took office in March of 1932 he had an idea of a plan, which would have to develop over time, which was the New Deal for the American People. He believed that if this plan went through, it would solve the problem of the Great Depression and restore the American economy. President Roosevelts New Deal that took time to develop included programs that would help the unemployed get jobs, social security issues such as welfare, and housing and agriculturalRead More Franklin Roosevelts New Deal Essay3182 Words à |à 13 PagesRoosevelts New Deal On July 2, 1932, at the Democratic National Convention, the crowd listened intently to the phrase,â⬠I pledge you, I pledge myself to a new deal for the American people.â⬠The New Deal name was soon applied to the program of reform and recovery instituted by Franklin Delano Roosevelt. During the early part of the Great Depression, the economy had ground to a halt as a result of the stock market crashing and the unemployment rates skyrocketed as businesses shut down. Only a veryRead MoreThe Success of Franklin D. Roosevelts New Deal718 Words à |à 3 PagesFranklin D. Rooseveltââ¬â¢s ââ¬Å"New Dealâ⬠package of legislation set a new precedent for United States involvement in cultural development. The New Deal was characterized by liberal use of government resources to provide relief, recovery, and reform to a nation that had been reeling from the aftermath of the Great Depression. While the immediate success of Rooseveltââ¬â¢s New Deal in mitigating the effects of the Great Depression is debatable, itââ¬â¢s long lasting impact on American government is still felt todayRead MoreInterpretations of Franklin D. Rooseveltââ¬â¢s New Deal1635 Words à |à 7 Pagesthe greatest depression in the history of the United States, Franklin D. Roosevelt and his committees drafted The New Deal, consisting of policies which they hoped would help all declining facets of the nation at the time. The American people needed to heed a promising leader that would set plans to end the depression, a change from president Hoover who seemed to have no set plan for foe dealing with such economic crisis. The New Deal aimed to stimulate the economy, create jobs, and lift AmericaRead MorePresident Franklin D. Roosevelts New Deal and Unemployment1355 Words à |à 6 Pages The New Deal was President Franklin D. Rooseveltââ¬â¢s legislative agenda for rescuing the United States from the Great Depression. The Great depression is widely believed to have been caused by the instability of the stock market in the 1920ââ¬â¢s, due to a rising number of ââ¬Ëspeculatorsââ¬â¢. On October 29, 1929, the crash of the U.S. stock market triggered a worldwide financial crisis. In 1929-1933, unemployment in the U.S. soared from 3 percent of the workforce to 25 percent,Read MoreEssay about President Franklin D. Roosevelts New Deal1531 Words à |à 7 Pagesmarket gave birth to financial ambivalence in the country, increasing unemployment, as well as other consequences on the landscape of international economics. When President Franklin D. Roosevelt took over as president in the year of 1933, ââ¬Å"The country was in its depth of the Great Depression.â⬠(Neal, 2010) Rooseveltââ¬â¢s New Deal consisted of implementing relief programs such as the Work Progress Administration and the Civil Works Administration, which aimed at revitalizing the U.S. labor market. HoweverRead More The Great Depression and Franklin D. Roosevelts New Deal Essay858 Words à |à 4 PagesThe Great Depression and Franklin D. Roosevelts New Deal During the 1930s, America witnessed a breakdown of the Democratic and free enterprise system as the US fell into the worst depression in history. The economic depression that beset the United States and other countries was unique in its severity and its consequences. At the depth of the depression, in 1933, one American worker in every four was out of a job. The great industrial slump continued throughout the 1930s, shaking theRead MoreThe Sense of Hope Instilled by Franklin Delano Roosevelts New Deals988 Words à |à 4 PagesHope is a feeling of trust, a feeling of expectation and desire for a certain thing to happen (dictionary.com). Franklin Delano Roosevelt instilled the feeling of hope in the American society by creating the New Deal, a series of federal programs enacted in the United States between 1933 and 1938 in response to the calamity of the Great Depression (Schlesinger 25), in the 1930s during the Great Depression. He proclaimed, ââ¬Å"Great power involves great responsibilityâ⬠(Brainy quote). ââ¬Å"The Great DepressionRead MoreFranklin Delano Rooseveltââ¬â¢s New Deal for White Americans Only2096 Words à |à 9 Pages The birth of Franklin Delano Rooseveltââ¬â¢s New Deal opened new opportunities to Americans who had suffered through the long Great Depression. One of the new opportunities afforded to Americans were the policies that made it possible for more Americans to own their own homes. However, there was an important qualification that needed to
Saturday, December 28, 2019
Business Plan For A New Company - 5096 Words
Introduction ââ¬â Deniseââ¬â¢s Scrapping with Style Draft Business Plan This paper will provide a draft business for a new company; Deniseââ¬â¢s Scrapping with Style (DSS). First, this paper will revise the company description based on feedback received to date. Next, it will review the industry analysis and trends section base also on pointers received from other professionals. Further, this paper will modify the strategic position and risk assessment section based on valued opinions received thus far. Also, it will revamp the target market section based on advice as well. Next, this paper will amend the competition section based on feedback received to date. Further, it will revise the marketing plan and sales strategy section based on the comments received so far. Also, this paper will develop an ethics and social responsibility plan that will describe the ways in which this company is committed to being a good corporate citizen. Next, it will discuss how this companyââ¬â¢s activities will affect the environment and steps it will take to mitigate any negative effects. Further, this paper will determine any health issues/claims related to the scrapbooks we are producing, and whether they are positive or negative. Also, it will suggest the strategy the company will use to mitigate any negative issues and ensure any positive claims are true. Finally, this paper will suggest a company plan, through advertising, distribution, and other methods to target and reach only appropriateShow MoreRelatedBusiness Plan For A New Company7582 Words à |à 31 PagesIntroduction ââ¬â Deniseââ¬â¢s Scrapping with Style Final Business Plan This paper will provide a final business plan for a new company; Deniseââ¬â¢s Scrapping with Style (DSS). First, this paper will provide an executive summary for this business plan justifying: a clear and concise business concept; a thoroughly planned business concept; a capable management structure; a clear-cut market need, as well as significant competitive advantages for DSS; realistic financial projections; a definition of the excellentRead MoreBusiness Plan for a New Energy Drink Company1053 Words à |à 5 PagesOutline 1. Table of Contents 2. Introduction 3. Executive Summary: Write this last. Itââ¬â¢s just a page or two of highlights. 4. Company Description: Legal establishment, history, start-up plans, etc. 5. Product: Describe what youââ¬â¢re selling. Focus on customer benefits. 6. Market, Sales, and Development: You need to know your market, customer needs, where they are, how to reach them, etc. 7. Strategy and Implementation: Be specific. Include management responsibilities withRead MoreBusiness Plan For A Business998 Words à |à 4 PagesIntroduction Prior to initiating a business, it is necessary for the management and the people involved to make sure that a proper business plan is set out in order to understand the needs of the business. In addition to this, it should also be made sure that the market is properly analysed and all the competitors are studied before taking any step related to the new business. Every business has different needs and is initiated in a different scenario. The business plan under evaluation in this paperRead MoreEssay on Starting a Business Plan1664 Words à |à 7 PagesStarting a new business is an exciting venture and has its unique mix of challenges and rewards. Many are set-up for failure if no clear goals or measures are established and adhered. According to the Small Business Administration, ââ¬Å"Planning is critical to successfully starting and building a business.â⬠The best advice for a new entrepreneur interested in starting a business is to create a solid business plan that outline s the business in its entirety. A well-constructed, written business plan will helpRead MoreInternal and External Factors1059 Words à |à 5 Pagesproperty management company. These fee-based property management companies are hired by multi-family real estate owners to manage the apartment communities that they own. This business, like any other is subject to the four basic functions of management. The four functions of managing any company or field are: planning, organizing, leading and controlling. These functions are not necessarily kept in a certain order but must be followed in order to effectively operate a business. A managerââ¬â¢sRead MoreTaking a Look at Expedia Inc.885 Words à |à 4 Pages1. Expedia.Inc is a travel website company which is localized in 29 countries with the headquarters in Bellevue. The American based company is the parent company of numerous travel brands including the Expedia.com. The website books the travel tickets, vacation packages, hotel reservations and a lot more services for its customers through the internet based tools and telephone. Expedia.Com was founded in 1996 as the division of Microsoft and further developed into the Current form of Expedia.ComRead MoreBusiness Model Innovation : Opportunities And Barriers1352 Words à |à 6 Pages Business Model Innovation: Opportunities and barriers (Chesbrough, H. 2010) Introduction The title is about the business Model and is more focused on innovation in Business Model and how this strategy is helpful in boosting up the business and economic outputs of a company. This article illustrates that if two companies have same inputs and capabilities the economic outcomes will be dependent on the business strategy adopted. This article was written by the author ââ¬Å"Henry Chesbroughâ⬠who is a theoristRead MoreBus 599 Assignment 3 : Operation, Technology, and Management Plan1535 Words à |à 7 Pagesand Management Plan To Buy this Class Copy paste below link in your Brower http://homeworkregency.com/downloads/bus-599-assignment-3-part-1-operation-technology-and-management-plan/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail.com BUS 599 Assignment 3 : Operation, Technology, and Management Plan Assignment 3 Part 1: Operation, Technology, and Management Plan Due Week 8 and worth 70 points Use the ââ¬Å"NAB Company Portfolioâ⬠. Read MoreFinancial Expansion Into Investments And Its Impact On The World Market Essay1040 Words à |à 5 Pageslong-term business investment that specializes in providing reasonable returns and consistent-ly, create a value-added to shareholders and stakeholders. Focus on a process of risk assessment of business opportunities that are standard across organization, measures to manage, edit and prepare a management plan for business continuity as supporting the crisis (Business Continuity Plan). To reduce the risk from refined petroleum are highly volatile oil prices on the world market, the Company has implementedRead MoreUnderstanding And Articulate Business Vision Concepts Essay1653 Words à |à 7 Pages Small Business Management US 1991 Name:Simranjit Singh ID No:8853 Course: National Diploma in Bussines Tutor: Mandeep kaur Table of contents Index Page No. Introduction 2 Explore and articulate business vision concepts 3 Formulation and communication of an ethical framework for business operation 5 Identification of meaning of fostering entrepreneurship and innovation 6 Establish business goals and formulation of
Friday, December 20, 2019
Volcom Case Study Essay - 2460 Words
ââ¬Å"The only constant is changeâ⬠Volcom Case Study Introduction The Volcom brand is inspired by the energy of youth, following their motto ââ¬Å"youth against the establishment.â⬠The athlete-driven brand is creative and forward thinking in designing and marketing their products. Volcom was first designed for board sports, being greatly influenced by surfing, skateboarding and snowboarding. The young menââ¬â¢s and womenââ¬â¢s lifestylesports brand distributes accessories and other related products under the Volcom and Electric brand name. The Stone symbolizes the Volcom brand and the Volt symbolizes the Electric brand. Before working at VolcomRichard Woolcottjoined the Quicksilver surfing team at the age of 14 and then later worked in marketing andâ⬠¦show more contentâ⬠¦Their product reflects the passion that their customers have for music, art, film, and board sports. Promotion Volcomââ¬â¢s promotions capture the creative energy of the youth. By being flexible and open-minded they are able to react quickly with what is happening in the environment around them. They have an array of outlets in which young individuals can immerse themselves in, whether it is through art, music, film, or board sports like snowboarding, surfing, skating and even motocross. Through the many events that Volcom Entertainment provides it supports athletes through competitions and contest, or musicians through their record label, or artists with their collaborations. One of their new contests is the 2012 Volcom Fiji Pro ASP World Tour Event. Working with ASP International, the contest will feature the best surfers around the world. Also another campaign that Volcom is known for is their ââ¬Å"Let the Kids Ride Freeâ⬠campaign which provides free surfing, skateboarding and snowboarding contests for kids to express their talent, eat for free and get free products as well. Some contests would include the VQS Surf Tour, Wild in the Parks an amateur skateboard contest, Peanut Butter and Rail Jam an amateur snowboard contest. The Volcom Entertainment Music Tours provide support for musicians and entertainment for the youth. Having these events meshes the product and way of life they are selling to theirShow MoreRelatedEssay about Volcom Strategic Audit8625 Words à |à 35 PagesVolcom Strategic Audit Professor Steven L. Roop Student Dennis P. Sable National University September 2012 Volcom is a manufacturer of Boardsport related clothing and accessories. Based in Velcro Valley ââ¬â south of Los Angeles ââ¬â the companyââ¬â¢s core values speak volumes about their marketing and sales goals and objectives. The Volcom philosophy, stated as, ââ¬Å"youth against establishmentâ⬠, implies that their aim is, at the very least, different from normal capitalist ââ¬Å"Free Tradeâ⬠establishedRead MoreAnalysis : Peter Drucker s Statement2012 Words à |à 9 Pagesreference to the GoPro case study. Entrepreneurship is certainly not magical or mysterious and even though there are entrepreneurial families, most of the time it is not an inherited trait. Today it is taken for granted that entrepreneurship is a discipline that can be taught in colleges and universities, but I do believe that there are still some qualities that are inherent in an entrepreneur that cannot be taught in a classroom but has to come from within. In the case of GoPro founder Nick Woodman
Thursday, December 12, 2019
Communication for Customer Service and Satisfaction
Question: Discuss about theCommunication for Customer Service and Satisfaction. Answer: As a new branch manager at an HSBC branch, I experienced an incident which I feel I could have handled more effectively. The lack of communication among my branch employees resulted in lack of customer service and business loss (Bharadwaj et al. 2013). However, I have applied measures to deal with the situation and the environment in the bank has improved considerably. I am working as the new branch manager at an HSBC Bank branch and lead a team of employees. It was the day when an elderly customer walked in and wanted to meet the assistant branch manager since he knew him. The assistant branch manager was out on a call and the other staffs were busy with their own customers. The man waited for an hour and left unattended when the ABM did not return. The ABM learnt about the matter after returning and walked into my room. He informed me that the customer had five years long relation with our bank and came in to open a new premium current account for his new business. I analyzed the fact and realized that problem lied in communication among the staffs which leads to lack of customer service and tantamount to business losses. Communication among the employees in an organization is the key to its successful customer service and customer satisfaction. It also leads to expansion of customer base, more business and revenue generation. The incident showed lack of communication among the bank employees and lack of customer services (Soteriou and Stavrinides 2013). I feel that I as the branch manager was not able to deal with the matter effectively primarily due to two reasons. I was just a week old at the branch at that time and was not very well acquainted with the customers and the working environment at the branch. I analysed that there was an acute lack of communication between the employees at the branch due to intense pressure to perform at individual levels. There was a conflict among them regarding providing services to customers which led to business losses at that time (Wang, Cooke and Huang 2014). I also analysed that there were many tough competitors around like Citi Bank to whom we would lose custo mers due to lack of services on our part. I have handled the matter by holding several meetings with the staffs and speaking to them about the lack of communications and its consequences. The meetings have brought in positive results and the staffs are showing marked increase in communication and overall business environment at the branch is more professional and customer friendly. There have been increases in the numbers of customers who have preferred to bank with HSBC bank due to our improved customer services and offer of appropriate products. Our branch has won the award of best performing branch quarter in the cluster which proves my capability of improving the efficiency of the branch. I, as alternative improvement actions often send out two staffs together on client meetings so that both can know the requirements of the client and can provide him with appropriate solutions, avoid similar business losses in future (Swaminathan et al. 2014). I will evaluate my performance as a branch manager on the basis of increase in branch business and acquisition of new customers. I have to agree that there obstacles to retail banking like changing needs and emotion of customers, lack of human resources, time constraint and lack of supportive colleagues. However, increase in communication and collaboration can help in reducing these obstacles and increase in business. Today the communications among my employees and customer service standard have improved a lot. As a branch manager I keep on evaluating the performance of the branch and applying new methods to better it. References: Bharadwaj, A., El Sawy, O.A., Pavlou, P.A. and Venkatraman, N.V., 2013. Digital business strategy: toward a next generation of insights. Soteriou, A.C. and Stavrinides, Y., 2013. An internal customer service quality data envelopment analysis model for bank branches. International Journal of Bank Marketing. Swaminathan, V., Groening, C., Mittal, V. and Thomaz, F., 2014. How achieving the dual goal of customer satisfaction and efficiency in mergers affects a firms long-term financial performance.Journal of Service Research,17(2), pp.182-194. Wang, J., Cooke, F.L. and Huang, W., 2014. How resilient is the (future) workforce in China? A study of the banking sector and implications for human resource development.Asia Pacific Journal of Human Resources,52(2), pp.132-154.
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